I couldn’t imagine how other counselors stayed in business.
In my first few years of practicing, this stunned me. If you have been in private practice long enough to call a few potential clients after they have left you voice mails, you have probably heard “You’re the only one who has ever called me back!” and what to do about it.Ī Guest Post by Catherine Wilson, LPC, ACS That’s why I’ve invited Licensed Professional Counselor Cathy Wilson back to join us today to talk about the struggle that many therapists have when it comes to returning those initial phone calls from potential clients. The good news and the bad news is that that phone is going to ring! And, it’s going to happen this way every time we have a national crisis or our ideal clients have personal crises. It happened this way during the aftermath of 9-11 and the Katrina Hurricane. It happened this way during the AIDS epidemic. As COVID-19 is ramping up here in Colorado, therapists’ phones are ringing off the hook with old clients wanting to re-connect and new clients wanting their first appointments.